Seminars

Business Process Management & Enabling Technologies

• Overview of the Business and Information Technology Environments
• Key Concepts and Principles Underlying Business Process Management
• Macro versus Micro Business Processes
• Best Practices for Business Process Management
• The Enabling Process and the Use of Business Process Change Enablers
• A Structured Methodology for Business Process Management
• Business Process Architecture, Modeling and Analysis Concepts
• Automating Business Processes
• Business Process Integration & Outsourcing
• Implementing Major Process Change with Positive Change Management
• Key Business Process Management Issues
• Specific examples from different fields and industries will be used

Business Process Reengineering & Enabling Technologies

• Overview of the Business and Information Technology Environments
• Overview of Business Process Reengineering
• Key Concepts Underlying Business Process Reengineering
• Key Principles for Business Process Reengineering
• Best Reengineering Practices
• The Enabling Process and the Use of Process Change Enablers
• A Structured Methodology for Business Process Reengineering
• Enabling the Activities and Tasks in Business Process Reengineering
• Implementing Major Change with Positive Change Management
• Key Business Process Reengineering Issues
• Specific examples from different fields and industries will be used
  

Business Process Management & Reengineering in the Information Technology Environment

• Overview of the Information Technology Environment
• Overview of Business Process Management & Reengineering
• The Enabling Process and the Use of Process Change Enablers
• A Structured Methodology for Business Process Management & Reengineering
• Enabling the Activities and Tasks in Business Process Management & Reengineering
• Enabling the Reengineered Business Process
• Redesigning & Reengineering Information Technology Processes
• Successfully Using Enabling Information Resources in Reengineering
• Key Information Technology Management Issues
• Specific examples from different fields and industries will be used

Business Process Modeling & Analysis

• Overview of Business Process Management Concepts and Principles
• Process Modeling and Analysis Concepts
• Developing the Process Architecture
• Scoping the Process Model
• Modeling the Business Process
• Measuring Business Processes
• Current "AS-IS" Process Model
• Future "TO-BE" Process Model
• Evaluation of Software Tools for Business Process Modeling & Analysis
• Key Business Process Modeling and Analysis Issues
• Specific examples from different fields and industries will be used

Workflow: Techniques, Tools and Technologies

• Overview of Business Process and Information Technology Environments
• Environment for Dynamic Workflow
• Defining Workflow
• Developing a Workflow Strategy
• Designing and Developing Effective Workflow Solutions
• Framework for Workflow Technology Selection
• Workflow Implementation Requirements
• Successful Uses of Workflow Techniques, Tools and Technologies
• Key Workflow Issues
• Specific examples from different fields and industries will be used

For additional information on these topics, please contact:

Enterprise Transformation Group, Ltd.
Phone: 001-303-494-6537
Fax: 001-303-494-0645
E-mail: staff@etgl.com